Customer Service Rep 2

We Bring you Tomorrow's Opportunity, Today

Volt is immediately hiring a Customer Service Representative in Irving TX!

As a Customer Service Representative - you will be.

• Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

• Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.

• May schedule field service repair calls. Handles requests for additional company materials.

• Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.

• Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.

• Normally receives general instructions on routine work, detailed instructions on new assignments.

• Show initiative and take an enthusiastic proactive approach to work

• Strong telephone skills

• Answers incoming phone calls and provides necessary information

• Contacting patients and gathering essential information for coordination of shipment of prescription

• Responsible for accurately and completely scheduling medication deliveries

• Maintains patient records accurately and completely

• Follows all applicable government regulations including HIPPA and compliance regulations

• All other duties as Assigned

The ideal candidate will have:

• Professional office environment

• Push/pull up to 15lbs and lift/carry up to 15 lbs.

• High school graduate or equivalent

• Preferred 1-3 years of experience in a Customer Service Center

This is a Contract opportunity.

Schedule: Monday

• Friday, 8:00am

• 5:00pm

Location: Irving TX

Duration: 06 Months

Pay: $16/hr - $17/Hr

• Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 422795