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Customer Service

Expired Job

Randstad East Glastonbury , CT 06025

Posted 4 months ago

Customer Service

job details:

  • location:East Glastonbury, CT

  • salary:$50,000 - $55,000 per year

  • date posted:Tuesday, September 4, 2018

  • experience:Experienced

  • job type:Permanent

  • industry:Administrative and Support Services

  • reference:S_679966

  • questions:jessica.hughes@randstadusa.com860-677-5757

job description

Customer Service

We are currently seeking a Customer Service Representative to that will provide direct and ongoing support to a designated Sales Manager as it relates to both existing and new customers, with consistent focus on helping to meet annual corporate goals with administrative duties. This position does require Aerospace/Customer Service experience. The salary is 50k-55k with an excellent benefit package. The location is Glastonbury, CT. If interested please email me your resume to

We understand and promote our values to maximize personal success, employee engagement and teamwork across the board, in support of our business goals.

Responsibilities:

Involved in a variety of activities aimed at providing daily support of both existing and new customer requirements. Process quotes and orders through our ERP system using standard procedures Develop and maintain effective and positive internal working relationships with all company departments to ensure the highest level of satisfaction to our customers. Proactively recommends items needed by customers to increase customer satisfaction

and improve transaction profitability

Consistently look for opportunities to increase sales and average order size through cross-selling, up-selling, add-on sales and offering promotional sale items. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed

Contact customers following a sale to ensure ongoing customer satisfaction and to resolve any complaints and/or issues identified during the sales cycle. Perform other duties as may be assigned or required

Working hours: 8:00 AM - 5:00 PM

Skills:

All qualified candidates MUST meet All of these Minimum Qualifications with No exceptions.) 2-3 years of prior experience in a customer service related industry Strong mechanical aptitude and a focus on continuous learning

PREFERRED QUALIFICATIONS: Ability to read and understand technical documents, Experience using ERP systems, Epicor or SAP, Prior experience in the aerospace industry

Fluent in Microsoft Office products

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Qualifications:

Dependable

Excellent Customer Service experience

Like's a work hard/play hard environment!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Customer Service

Expired Job

Randstad