Customer Service Or Sales - Bilingual Spanish

Progressive Naples , FL 34102

Posted 2 months ago

Join one of FORTUNE's 100 Best Companies to Work For!

If you're a problem-solver with a passion for helping others, join our team as a bilingual customer service or inbound sales representative. Supporting and building trust with our customers, you'll service their unique needs while also offering additional products. We've got you covered on the training - which will provide you with a solid base of insurance knowledge, so you'll feel confident serving our customers. You'll also benefit from a collaborative environment, along with ongoing coaching and development.

Job opportunities

  • Bilingual Inbound Sales Reps offer new customers the best products for their needs - no cold calling!

  • Bilingual Customer Service Reps support existing customers managing their policies

  • Bilingual Claims Reps care for customers who've been in an accident

Must-have qualifications

  • Two years of post-secondary education or higher

  • Instead of the above, two years of relevant work experience

  • Fluent in Spanish and English (speak and read)

  • Must live in the state of Florida

Work from home office details

  • This is a remote position

  • Designated workspace free from noise and other distractions

  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10 mbps down and 3 mbps up

  • Computer or router physically connected to the modem by a cable (no wireless connection)

  • All Progressive hardware you receive needs to be connected to a surge protector

Schedule: Most schedules will include a weekend day and evening hours

Compensation

  • $16.50 to $18.50/hourly depending on experience and position, plus:

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

  • An additional 10% when you work evening or weekend hours

  • Performance-based rewards

  • Additional incentive if you have a Property & Casualty license

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance

Equal Opportunity Employer

2021FORTUNE Media IP Limited. All rights reserved.Used under license.

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Customer Service Or Sales - Bilingual Spanish

Progressive