Join one of FORTUNE's 100 Best Companies to Work For!
If you're a problem-solver with a passion for helping others, join our team as a bilingual customer service or inbound sales representative. Supporting and building trust with our customers, you'll service their unique needs while also offering additional products. We've got you covered on the training - which will provide you with a solid base of insurance knowledge, so you'll feel confident serving our customers. You'll also benefit from a collaborative environment, along with ongoing coaching and development.
Bilingual Inbound Sales Reps offer new customers the best products for their needs - no cold calling!
Bilingual Customer Service Reps support existing customers managing their policies
Bilingual Claims Reps care for customers who've been in an accident
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Fluent in Spanish and English (speak and read)
Must live in the state of Florida
Work from home office details
This is a remote position
Designated workspace free from noise and other distractions
Remote office internet connection via DSL or Cable Modem with minimum speed of 10 mbps down and 3 mbps up
Computer or router physically connected to the modem by a cable (no wireless connection)
All Progressive hardware you receive needs to be connected to a surge protector
Schedule: Most schedules will include a weekend day and evening hours
$16.50 to $18.50/hourly depending on experience and position, plus:
Gainshare bonus up to 16% of your eligible earnings based on company performance
An additional 10% when you work evening or weekend hours
Additional incentive if you have a Property & Casualty license
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Equal Opportunity Employer
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