Customer Service Monitor-Jmh

JOB OPENING PART TIME CUSTOMER SERVICE MONITOR/JMH SCHEDULE: FLEXIBLE STARTING SALARY: $20.34 REQUIREMENTS:

Ability to courteously and effectively deal with customers in person and on the telephone. Ideal candidate will be bilingual, proficient in Spanish and English with outstanding oral and written communication skills. Ability to provide information to the public.

Should be computer proficient with strong typing skills. Knowledge of parking facility rules, regulations, procedures. Knowledge of simple arithmetic and the ability to make change quickly and accurately.

Ability to work independently and to complete assigned responsibilities. Physical strength and agility sufficient to perform assigned duties. DUTIES: Utilize computer to input and retrieve information to use in problem solving.

Answers telephone inquires regarding facility locations, prices and availability. Handles routine complaints and problems. Conducts transaction remotely to assist customers.

Provides general information and directions to public concerning locations of area buildings, private and public parking within JMH. Performs related duties as required. It is a policy of Miami Parking Authority not to discriminate in its employment and personnel practices because of a person's race, color, creed, sex, religion, national origin, sexual preference, marital status, handicap, or age. Preference in appointment will be given to eligible veterans and spouses of veterans.