Customer Service Manager

Volt is immediately hiring a Customer Service Manager in Rumford, RI.

As a Customer Service Manager, you will:

• Interface with Customers in support of new business opportunities as well as existing programs

• Apply experience and knowledge as it relates to Planning, Procurement and Customer Service to improve the overall service, efficiency and effectiveness

• Conduct analysis of customer forecasts, historical sales data and apply company internal parameters to reduce raw material purchase/process costs

• Optimize production schedules to maximize manufacturing efficiency, and manage company inventory in accordance with prescribed parameters

• Work with the Supply Chain Manager to establish and monitor department goals and objectives

• Conduct and/or direct the training of new employees within the customer service department

• Prepare employee performance related documentation

This is DIRECT HIRE opportunity.

The ideal candidate will have the following experience:

• 5 years of Customer Service or Planning experience within a manufacturing company

• 5 years of supervisory experience

• ERP and/or SAP software experience

• Effective time management skills to prioritize workload

• Strong motivator and communicator to help team achieve goals and objectives

Pay rate: $80,000 - $100,000

• Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Since this is a Direct Hire role, benefits will be provided by the employer.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 421226