LGI Homes is seeking a Customer Service Manager in the Sacramento area.
Founded in Texas in 2003, LGI Homes is one of the nations fastest growing homebuilders. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.
The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.
The Customer Service Manager will conduct construction training and homeowner orientations as needed.
2 years experience in a construction environment is preferred for this role. The Customer Service Manager must have a customer-oriented attitude with exceptional communication and organizational skills. Knowledge of home and construction systems and processes is preferred. The Customer Service Manager must be a team player with the aptitude for multi-tasking, meeting deadlines, and building relationships with team members, vendors, and customers.
In addition to a competitive compensation package, this position offers comprehensive training and exceptional benefits which include: medical, dental, vision, 401(k) with 4% match, an employee stock purchase plan and a new home discount. We also boast a rich company culture focused on training, goals, and recognition.