Customer Service Manager

Benefits:

• Bonus based on performance

• Employee discounts

• Flexible schedule

• Opportunity for advancement

• Training & development

SEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITION

Benefits/Perks

• Employee Appreciation

• Health Insurance available for Full-Time Employee

• Dental, Vision, Life & Accident Insurance

• 401k retirement plan

• Flexible schedules

• Complimentary monthly massage or facial your choice

• Additional employee massages, facials and retail products at a reduced cost

QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS:

Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry

Goal/Detail Oriented

Energetic, Enthusiastic and Caring Personality

Sales Experience is REQUIRED

Leadership, Training and Motivational Skills

Evening and Weekend Shifts Required

Strong Computer, Written and Verbal Communication Skills

JOB RESPONSIBILITIES INCLUDE

Overall Oversight and Management of Reception Team

Achieve Membership, Service, and Product Sales Targets

Development, Training, and Accountability for Reception Staff

Training and Motivating Sales Team

Reception and Orientation of Clients

Client Reservation Management

Overall Responsibility for Clients Experience in the Spa

Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance

Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.

COME GROW WITH US!