Customer Service Manager

Carlie C's IGA Coats , NC 27521

Posted 2 days ago

Customer Service Manager

Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C's IGA realizes that providing prompt and friendly customer service is priority #1. Being courteous and cooperative with both the customer and coworker is a critical aspect of maximizing sales and building business for years to come.


  • Follow Carlie C's procedure in handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.

  • Maintain correct cash flow.

  • Service customer needs with a smile

  • Effectively and promptly process the sales of Lottery Tickets, Money Orders, Money Transfers, Bill Pay, etc.

  • Time Manage multiple numbers of employees to include scheduling, adequate breaks and lunch hours.

  • Keep front end of store clean and professional in regards to counters, registers, and floors.

  • Train and Maintain Uniform Policy among all subordinates.

  • Train Baggers to properly bag groceries according to Carlie C's bagging policies.

  • Other small tasks associated with daily operations may be asked of you as a Customer Service Manager.


  • Prior Experience for this position is strongly preferred.

  • Maintaining a neat, clean, and professional appearance is a must.

  • Respond professionally under pressure to both employees and customers.

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Customer Service Manager

Carlie C's IGA