Customer Service Manager

Carlie C's IGA Louisburg , KS 66053

Posted 3 weeks ago

Customer Service Manager

Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C's IGA realizes that providing prompt and friendly customer service is priority #1. Being courteous and cooperative with both the customer and coworker is a critical aspect of maximizing sales and building business for years to come. Always remember, Carlie C's will authorize the bank to deposit your paycheck to you, but it is the customer who provides the funds in which we are paid. Therefore, we have plenty of reason to go out of our way to ensure that our customers are treated right.

Duties

  • Follow Carlie C's procedure in handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.

  • Maintain correct cash flow.

  • Service customer needs with a smile

  • Effectively and promptly process the sales of Lottery Tickets, Money Orders, Money Transfers, Bill Pay, etc.

  • Time Manage multiple numbers of employees to include scheduling, adequate breaks and lunch hours.

  • Keep front end of store clean and professional in regards to counters, registers, and floors.

  • Train and Maintain Uniform Policy among all subordinates.

  • Train Baggers to properly bag groceries according to Carlie C's bagging policies.

  • Other small tasks associated with daily operations may be asked of you as a Customer Service Manager.

Qualifications

  • Prior Experience for this position is strongly preferred.

  • Maintaining a neat, clean, and professional appearance is a must.

  • Respond professionally under pressure to both employees and customers.

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Customer Service Manager

Carlie C's IGA