Customer Service Manager

Atlas Copco Drilling Solutions Hernando , MS 38632

Posted 2 months ago

Position Purpose: Assists the District Manager in directing activities of the Regional Customer Center (RCC) territory. By direction, assists the locations within the RCC in soliciting and servicing new and existing customer base. Ensures high standards in housekeeping, merchandise presentation, training programs and customer service.

Position Summary: Assist the locations of the RCC in achieving sales and other financial targets, and company operations at an individual location(s). May be Responsible for the oversight of safety audits, employee safety training, compliance with State and Federal OSHA, D.O.T. regulations, drug and alcohol testing and the safe maintenance of program equipment within the RCC territory. Demonstrates orientation toward excellent customer service by conducting daily activities, communications and interactions in a cooperative, positive and professional manner. Drives, implements, sustains and develops quality process improvements that focus on safety, financials, operations and customer service.

Experience requirements

Minimum three years strong customer service or management experience.


Effective supervisory, computer operations management and communication skills. Strong sales and people skills, customer service, safety awareness, and management.

Educational requirements

Associates Degree or equivalent technical training. Bachelor's Degree preferred.

What you can expect from us?

Drive your Career, Explore Opportunities, Realize your Passion . . .

  • New challenges and opportunities to learn every day

  • Opportunities for professional development

Attractive benefits Include:

  • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan

  • Competitive salary & paid-time-off

  • Comprehensive medical, dental, vision, life & disability insurance plans

  • Various Wellness Programs

  • Voluntary benefit programs: pet insurance, legal plans, identity protection, etc.

Location: Hernando, MS

Passionate people create exceptional things

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.

We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.

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Customer Service Manager

Atlas Copco Drilling Solutions