Customer Service / Leasing Advisor - Call Center

Pangea Properties is a privately held real estate investment trust (REIT) headquartered in Chicago. We specialize in the acquisition and renovation of distressed multifamily properties in lower-middle-income, underserved communities, where quality, affordable housing options are virtually nonexistent. Founded in 2008, our mission is to be the most respected and diversified real estate company through unparalleled dedication and results for our residents, partners, and ourselves. As a vertically integrated firm, we lead with operations but take a hands-on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units. In the past 12 years, our portfolio has grown to over 13,000 apartment units owned and operated in Chicago, Indianapolis, and Baltimore, and we continue to expand. We are proud to be a six-time winner of Chicago Tribune’s “Top Workplace” award.

Learn more about Pangea Properties here.

Are you that type of person who enjoys locating new places for you and your friends to experience? Are you the go to person who enjoys resolving conflicts? Are you the friend that is the conversationalist of the group? Well if you answered yes to any of the previous questions, you might want to keep reading!

Duties of a Leasing Advisor:

• Conduct Inbound/Outbound calls daily
• Search for Pangea Units in the Chicagoland, Indianapolis and Baltimore area
• Schedule appointments for potential tenants to view desirable unit
• Data entry
• Can meet/exceed minimum department metrics/ Key performance indicators
• Be knowledgeable on Chicago South & West side neighborhoods
• Must be able to multitask and adjust quickly to company updates
• Perform other functions as assigned by management
• Expect to work one day out the weekend

Requirements

• Positive and professional attitude
• At least 2 years of call center experience
• 1-2 sales in a call center capacity
• Able to sit for long periods of time
• Flexibility and ability to adapt to change
• Excellent phone communication and interpersonal skills
• Able to multi-task on a dual computer screen

Must be flexible. Hours of Operation: Monday-Friday: 8AM-7PM, Saturday: 8AM-6PM Sunday: 8AM-5PM

Benefits

Why Join Pangea?

• Virtual - Work from Home opportunities available with stellar performance.
• Relaxed dress code- Exciting and business casual work environment!
• You’ll receive on-going training to help you learn the job.
• Medical, Dental, Vision, Life, Long/Short-Term Disability benefits
• 401(K) with an outstanding company match program
• Three weeks of vacation and one week of sick time per year
• Healthy drinks/snacks daily
• Awesome Downtown Chicago Location
• Opportunity to earn a leasing bonus up to $1500/month
• Compensation: $15.00 per hour, plus Bonus based on performance