Customer Service Intern

Belmark Inc De Pere , WI 54115

Posted 4 months ago

Belmark is made up of hundreds of talented people with diverse areas of expertise. Each of these individuals contributes uniquely to Belmark's success and is an important member of the Belmark team. Regardless of your department, we all work with a shared purpose and vision for providing fast, friendly, dependable service to our customers delivering solutions that exceed expectations at every turn. The goal of the Customer Service Intern position is to work with the team and learn the process of printing. They should become a support system for customers in the manufacturing process. Come Make Your Mark with Belmark and Discover the possibilities.

Position Overveiw

  • Responsible to learn the job flow in and out of the prepress department.

  • Learn and understand order entry, label entry, graphics initiation, expediting orders, status checks and change orders.

  • Learn to coordinate the graphics production process including preflight, templates and scheduling.

  • Learn how to provide graphics, printing and packaging expertise to graphics, press operators, sales, account services and customers.

Position Requirements

  • Must be a student enrolled full time at an accredited university pursuing a related career.

  • Knowledge of and the ability to effectively utilize the English language.

  • Regular attendance is required. May be required to work some overtime.

  • Ability to add, subtract, multiply and divide whole numbers, decimals and fractions.

  • Ability to operate a Mac computer.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Manager

Paper Transport, Inc.

Posted 4 days ago

VIEW JOBS 12/10/2018 12:00:00 AM 2019-03-10T00:00 Customer Service Manager * Full Time * 1250 Mid Valley Drive, De Pere, WI 54115 Customer Service What Drives You? Position Summary Responsible for leading the Customer Service team and leading the daily operations of executing customer freight. Responsible for exceeding customer expectations and growing revenue of existing accounts. Work closely with external customers and internal operations group to support an efficient operation and provide additional value to our customers. In addition to the customer operations, will be responsible for business development and revenue growth with strategic customers for PTI. Specific duties are as follows: * Lead and develop process that allows PTI to manage and solicit business from key customer base by using daily available capacity. * Lead the organization toward tracking and monitoring various key factors: service, trailer needs, freight acceptance/decline, etc. for customers. * Understand how the individual customers measure PTI and develop processes to meet/exceed the customers' expectations in those areas. * Responsible to manage and distribute various customer driven scorecards to Operations and PTI leadership, highlighting opportunities and improvement areas. * Work closely with sales to expand business revenue by exploring all dedicated, rail, and logistics opportunities with our key customers. * Lead the team toward meeting target load volumes with current customers. * Monitor and track loads to follow up with customers on any service issues. * Maintain knowledge of customer contractual agreements relative to trailer pools, accessorial charges, service reporting, etc. * Support Customer Service team daily functions as needed. Skills Required for Success * Decisiveness: Have the ability to put things into perspective, weigh all your options, assess all relevant information, and anticipate the consequences (good and bad). Have the ability to know who can help you reach a solution. * Communication: Ability to adjust your tone/style according to your audience; ability to explain complex issues both internally and externally. * Time Management: Have the ability to manage your time to efficiently prioritize tasks while adopting an attitude to take on new tasks and deadlines. * Self-Motivation: Having a positive attitude and the initiative to work without constant supervision. * Teamwork: Working for our common goal, know when to be a leader and when to be a listener. Ability to be perceptive along with receptive to others needs and responsibilities. * Conflict Resolution: Have strong interpersonal skills and the ability to establish a rapport with others. Know how to be persuasive with the ability to stay calm. * Computer Expertise: Must be proficient in Microsoft Office (e.g., Outlook, Excel, Word, Power Point). Work Lifestyle You Will Experience * Values-based culture: Commitment to Safety and Creating a Great Place to Work. * We are collaborative with a culture of innovation, nimbleness, and the drive to succeed. * Generous work/life balance, family first mindset. * Decision making from the bottom up, not the top down. * Continual development training to enhance your current skill set both soft and technical. * Ability to work with others within the company on projects that enhance our work experience. Education and Experience Requirements * Associate's Degree * 2 or more years of transportation experience * 3-5 years leadership experience is required Benefits * Medical, Dental, and Vision * Short-Term Disability, Long-Term Disability, and Company Paid Life Insurance * HSA qualified medical insurance plan * Generous PTO policy and paid holidays * On-Site health clinic in the Green Bay area free to our employees and tax dependents * 401k with up to 3% match (after 6 months of employment) * Bonus potential Information included in this job description does not necessarily represent a list of all responsibilities, skills, duties, requirements or working conditions with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change. Paper Transport, Inc. De Pere WI

Customer Service Intern

Belmark Inc