Customer Service Intermediate Level

Randstad Cambridge , MA 02138

Posted 4 months ago

Customer Service Intermediate level

job details:

  • location:Cambridge, MA

  • salary:$16 - $17 per hour

  • date posted:Friday, October 5, 2018

  • experience:Entry Level

  • job type:Temporary

  • reference:S_691739

  • questions:sarah.cosgrove@randstadusa.com617-227-2090

job description

Customer Service Intermediate level

Bilingual (German) Support Specialist

1-2 month contract in Cambridge, MA

$16-$17/hr

Are you extremely tech savvy, with an interest and experienc etroubleshooting electronics? Are you multilingual, with experience in German, and looking to utilize your foreign language speaking skills in your next role? Our client, a very reputable technology company that works within healthcare, located in Cambridge, MA, is looking for someone just like you! This company is a global company with its headquarters in Paris who support clients all over the world. This particular opening requires excellent communication skills, interest in technology, and any experience troubleshooting and working with e-Commerce and an online marketplace is helpful! Although the role is contract, the company is hiring rapidly, and would like to encourage this person to apply directly at the end of the contract.

Responsibilities:

The candidate who fills this role will be required to do thefollowing:

-Respond and resolve customer questions and requests regardingonline ordering, tracking deliveries, and checking the status of new orders

  • Assist in reviewing returned products ??? facilitating exchange orrefund as needed

  • Workclosely with customer support, supply chain, and development ensuring that allquestions are answered.

Working hours: 8:00 AM - 5:00 PM

Skills:

Requirements:

  • Exceptional written and verbal communication skills

  • Service-minded focus with creative problem-solvingskills

  • Web savvy with an aptitude for learning newtechnologies

  • Ability to multitask with extreme attention to detail

  • Experience in a face-paced, consumer web or startup environment

Education:

Bachelors

Experience:

Entry Level

Qualifications:

-BA or equivalent from an accredited institution

  • Fluency in German

  • 1-2 years relevant work experience

If you are interested in this role, please do not hesitate to apply directly to this role or email your resume to for immediate consideration!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Customer Service Intermediate Level

Randstad