Equal Opportunity Employer: Minority/Female/Disability/Veteran
Customer Service, Inside Sales Commercial Representative I
Apply Now for a Start Date of January 20th
Excellent Management, Benefits, Work Schedules, and a Rewarding Career Path Await You!
At Waste Management, we are looking for people who are committed to listening to our customers, understanding their needs and providing solutions.
The Opportunity: As an Inside Commercial Representative (ICR), you'll be responsible for taking a high volume of inbound calls, assisting current customers and closing new customer sales. You'll be the customers' primary contact, maintaining a strong customer relationship and handling service requests while earning monthly monetary incentives for closing new business.
Customer Service Representatives must have the ability to communicate effectively and professionally, in a conversational manner. The ability to work well within a fast-paced, corporate environment is a must.
To ensure we can handle our customers' needs, our employees must be punctual, dependable and reliable.
Excellent verbal and written communication skills
Proficient with Microsoft Office programs, MS Word, Excel, and Outlook
Strong data entry skills
Ability to complete a mandatory 6-week paid training
Two (2) or more years of customer service or call center experience
High school diploma or GED
Location: Commerce, California
Work Hours: Monday Friday, 8:00 am 5:00 pm with rotating Saturdays (usually one Saturday a month) from 8:00 am to 12:00 noon.
Our representatives do not work late night shifts and have limited weekend hours.
Our Investment in You:
Our employees benefit from an extensive paid training program to learn policies and procedures and receive on-the-job coaching and training. This allows our employees to be well-prepared to assist our customers.
We'll provide you with a competitive salary and a top-notch customizable benefits package, including:
Medical, Dental, Vision
Life Insurance and Short- and Long-Term Disability
Paid time off
Employee Stock Purchase Program,
Excellent Company Match on 401K (no vesting period)
Ready to Succeed?
If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference.
About Waste Management: Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.