Customer Service, Inside Commercial Sales Representative

Waste Management Commerce , CA 90040

Posted 3 months ago

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Customer Service, Inside Sales Commercial Representative I

Apply Now for a Start Date of January 20th

Excellent Management, Benefits, Work Schedules, and a Rewarding Career Path Await You!

At Waste Management, we are looking for people who are committed to listening to our customers, understanding their needs and providing solutions.

The Opportunity: As an Inside Commercial Representative (ICR), you'll be responsible for taking a high volume of inbound calls, assisting current customers and closing new customer sales. You'll be the customers' primary contact, maintaining a strong customer relationship and handling service requests while earning monthly monetary incentives for closing new business.

Customer Service Representatives must have the ability to communicate effectively and professionally, in a conversational manner. The ability to work well within a fast-paced, corporate environment is a must.

To ensure we can handle our customers' needs, our employees must be punctual, dependable and reliable.

Requirements:

  • Excellent verbal and written communication skills

  • Proficient with Microsoft Office programs, MS Word, Excel, and Outlook

  • Strong data entry skills

  • Ability to complete a mandatory 6-week paid training

  • Two (2) or more years of customer service or call center experience

  • High school diploma or GED

Location: Commerce, California

Work Hours: Monday Friday, 8:00 am 5:00 pm with rotating Saturdays (usually one Saturday a month) from 8:00 am to 12:00 noon.

Our representatives do not work late night shifts and have limited weekend hours.

Our Investment in You:

Our employees benefit from an extensive paid training program to learn policies and procedures and receive on-the-job coaching and training. This allows our employees to be well-prepared to assist our customers.

We'll provide you with a competitive salary and a top-notch customizable benefits package, including:

  • Medical, Dental, Vision

  • Life Insurance and Short- and Long-Term Disability

  • Paid time off

  • Employee Stock Purchase Program,

  • Excellent Company Match on 401K (no vesting period)

  • And more!

Ready to Succeed?

If you have a passion for helping people and creating a great customer service experience, then join us and make a career out of making a difference.

About Waste Management: Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

Apply Today!

#callcenter

#sales

#insidesales

#customerservicerep

#customerservicerepresentative

#accountmanager

#customerservice

#customercare


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Customer Service, Inside Commercial Sales Representative

Waste Management