Customer Service Experience Associate (Full Time)

Avis Budget Group Fort Myers , FL 33912

Posted 1 week ago

CUSTOMER EXPERIENCE ASSOCIATE

Avis Budget Group Southwest Florida Airport Job Fair

Thursday, March 14th 2019
10 AM to 3 PM

Avis Budget Administration Offices
16020 Chamberlin Pkwy.

Fort Myers, Florida 33913

Directions to Admin Offices

We are hiring for full time, part time, and seasonal positions. Flexible schedule! Evenings, nights, and weekends shifts available.

Please complete an application ASAP to confirm an interview time.

Your Opportunity

As a Customer Experience Associate, you are integral to the success of our business! This position will give you the opportunity to utilize your skills to deliver outstanding levels of customer service.

As a Customer Experience 'Superstar', you will be required to:

  • Demonstrate effective customer service and promote our products and services

  • Provide superior, friendly, engaging, and efficient customer service

  • Partner with local managers to identify areas of opportunities to enhance the customer experience

  • Be accountable for deliver an exceptional customer experience

Role Requirements

To be successful in this position you will have:

  • A proven ability to influence performance in a fast-paced retail, hospitality or contact center environment

  • A minimum of one year of sales or customer experience in a high volume or service oriented environment

  • Passion for customer service and attention to detail

  • Goes the extra mile
  • 100% customer focus, with proven experience within a customer facing environment

  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills

  • Demonstrates professionalism and interpersonal skills

  • Proven experience of working well within a team

  • The courage to have powerful conversations and natural ability to build trusting relationships and champion change

  • An organized, driven and self-motivated behaviors

  • An ability to perform variety of customer facing functions

  • Work flexible shifts including nights, weekends and holidays; and work overtime as required

  • Work outdoors during all weather conditions

  • Stand for long periods of time

  • Lift up to 45 pounds

  • Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

  • High School Diploma or equivalent

  • Basic Computer skills

  • A valid driver's license

Compensation & Benefits

  • Competitive pay

  • Medical, Dental, Vision & 401K

  • Full training to learn the business and enhance your professional skills

  • Great work/life balance

  • Paid vacation, car rental discounts & so much more

Drug screening is a part of our hiring process."

Avis Budget is an Equal Opportunity employer

  • Veterans/Disabled and other protected categories

The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries.

This advertisement does not constitute a promise or guarantee of employment.

#LI-LR1


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Customer Service Experience Associate (Full Time)

Avis Budget Group