Customer Service Expeditor

Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With our headquarters in California and operations all over the world, Jacuzzi Group has been providing innovative wellness solutions for over 65 years. We are seeking a Customer Service Expeditor to join our team.

The Customer Service Expeditor provides support to external dealers for Jacuzzi Bath Remodel. They are responsible for working directly with cross functional partners within the Manufacturing plants (Valdosta, Roselle, and future Glendale plant) to provide up to date order status'.

KEY DUTIES AND RESPONSIBILITIES

• Manage open order report with current status within an ERP; Expedite shipments where appropriate
• Maintain strong working relationships and communication with internal Customer Service teams
• Confirms production/shipping schedules and monitors open purchase orders to ensure on-time deliveries.
• Recognize material problems, review alternatives and make recommendations to improve on time delivery.
• Track open orders, communicate lead times/arrival of products to all departments, plan & verify material received meets required specs.
• Prepare reports & resolve discrepancies between POs/receipts.

Requirements

• 1-3 years of clerical experience within Distribution, Logistics or Transportation.
• Best candidates with have experience within the manufacturing industry.
• Experience using multiple software applications simultaneously to complete tasks
• Excellent communication and interpersonal skills to interact with internal and external stakeholders
• Dependable and responsive with following up
• Strong team player with the ability to manage multiple tasks and adapt to changing situations

Benefits

• $21+ per hour (Depending on experience)
• Full benefits: Medical, Dental, Vision, HSA/FSA
• 401K with company match
• Life insurance
• Positive work culture and great team to work alongside
• Promotional and growth opportunities