Harris Teeter, LLC Alexandria , VA 22313
Posted 6 days ago
Summary:
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Harris Teeter's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Duties and Responsibilities include the following: Other duties may be assigned.
Provide excellent customer service while delivering orders to the customer
Act as a brand ambassador when discussing Harris Teeter's Seamless Experience and delivery process with customers
Ensure a high degree of professionalism and personal presentation when interacting with customers
Drive a company vehicle safely and in accordance to Harris Teeter's driving standards
Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Harris Teeter delivery standards
Control and maintain an accurate record of customer deliveries
Assist fellow drivers that may encounter difficulties while out delivering
Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
Complete pre-inspections check of company vehicle before use and report any defects to supervisor
Operate company provided technology devices for mapping and customer interaction
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Safety and Security
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum job qualifications/requirements:
Must be at least 21 years old
Valid driver's license
Must have a good driving record
Ability to operate a delivery van and handheld tablet device
Excellent communication and customer service skills
Preferred job experience/education:
High School Diploma or GED
Any customer service experience
Any delivery driver experience
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Supervisory Responsibilities:
None
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 30 lbs. with or without reasonable accommodation. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this Job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk and sit, use hands to finger, handle, or feel and reach with hands and arms.
Additional Information
Compensation
Harris Teeter, LLC