Customer Service - Customer Service/Call Center Representative II

Job Title: Emergency Dispatcher-MRP

Location:Atlanta, GA (Remote)

Call Center experience with Dispatch emergency claims and day to day claims to vendors within our contract network; follow up on requests, must have great customer service skills, tone, voice inflection, etc. and willing to work on call 7 days per week and there will be extended hours(more than 40 hours per week)

Shift timings: 12 to 9 PM EST and should be comfortable to provide on call support whenever required post 9 PM EST

Must be Self-motivated, able to work OT as needed. nights and weekend on call, customer service, collections, computer experience, any property claims (even FNOL) is a plus

Note: DO NOT SHARE ANY ADJUSTER PROFILES OR PROPERTY CLAIMS PROFILES.