At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!
Schedule & confirm customer repair service calls.
Coordinate & communicate with repair technician.
Work independently to resolve customer service issues.
Adhere to proper Warranty and protection guidelines.
Serve as liaison between customers and the repair technician.
Complete reports and other tasks/assignments as required.
You must have excellent listening skills and the ability to work independently and with a team.
Perform additional functions that may be assigned at the discretion of management.
Excellent phone etiquette
Strong computer skills
Excellent time Management
Ability to work independently
Ability to multi-task
Customer service skills
Experience in a fast-paced environment
Prior call center experience and prior dispatcher experience is preferable.
High School Diploma or equivalent
Able to work day, night and weekend hours
Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:
Excellent Health, Dental & Vision Coverage
401(k) with a Company Match
Paid Vacation and Holidays
Health Savings Account
Flexible Spending Account
Training and Development
Tuition Reimbursement Program
Generous Merchandise Discount
Short & Long Term Disability
Group Life Insurance
Specified Disease Insurance
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Raymour & Flanigan Furniture