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Customer Service Coordinator

Expired Job

Officeteam Charlotte , NC 28206

Posted 2 months ago

Requirements
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. How you will make an impact ? Receiving and placing telephone calls ? Performs full service banking transactions in compliance with legal requirements and bank policies and procedures ? Provides accurate, friendly customer service in a timely fashion ? Performs functions including handling cash and other daily transactions. ? Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns ? Maintains currency and coin under prescribed limits ? Adheres to bank security policies and maintains confidentiality of bank records and client information What we're looking for ? Experience processing complex transactions and performing extensive research to resolve complex customer inquiries ? Excellent verbal, written, and social communication skills ? Ability to interact effectively with internal and external partners and clients/customers ? Advanced Microsoft Office skills ? Ability to navigate multiple computer systems, applications, and utilize search tools to find information ? Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Employment Type: Temporary


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Customer Service Coordinator

Expired Job

Officeteam