Customer Service Coordinator

Description Are you ready for a fresh start ? Then come join our Award-Winning Team Job Snapshot: Communications Corporation of America (CCA), a Moore Company, has an entry-level career opportunity available for a Customer Service Coordinator . As a member of the Customer Service Team, your role as the Customer Service Coordinator is to help your team develop top-notch customer relationships and handle the day-to-day administrative needs of the department, while training for the next level of management within our company.

This is a wonderful entry-level career opportunity Hourly Wage Range : $16.00 to $18.00 (Depending On Experience) Primary Responsibilities Support the Account Manager in the management of client services for CCA products on assigned accounts Perform a range of clerical and administrative tasks to support daily customer service operations Quickly obtain an in-depth knowledge on the direct mail and non-profit industry terminology Assist with the management of internal departmental workflows Proactively mitigate potential issues Ensure that all postal mailings meet standard regulation Aid in the assessment of project material allowance and inventory All other duties and tasks assigned Qualifications 1-3 years of successful customer service experience Experience working with nonprofit organizations is a plus Proficiency with technology and its function as a resource for solving problems Proficiency in Microsoft Applications Positive and professional with a focus on customer satisfaction Energy, motivation, enthusiasm, and integrity. Excellent written and verbal communication skills