Fields Auto Group Glenview , IL 60025
Posted 2 weeks ago
Are you a positive person with a passion for serving customers and a great smile to boot? If so, join our customer service team. Fields Jeep is looking for an energetic & detail-oriented individual at our Glenview location.
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.
RESPONSIBILITIES:
Meet and greet customers in a professional manner in-person & on the phone
Service appointment scheduling for customers over the phone and in person.
Appointment confirmation 24 hours prior to scheduled appointment.
Processing payments and invoicing and other miscellaneous office duties
Provide basic information to callers who have general inquiries
Follow up calls to maintain high satisfaction rating with guests
Handle customer complaints with integrity and poise
Provide general administrative and clerical support including mailing, scanning, faxing and copying
Maintain office supplies for specific location
REQUIREMENTS:
Excellent communication and organizational skills
Experience using Microsoft Office suite
Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously
Must be willing to submit to a drug screen & background check
Hours for this position are Full Time: 9am-6pm Monday - Friday, 7:30am-4:30pm or 8:00am-5:00pm and Saturdays 7:00am-4:00pm
Fields Auto Group