Customer Service Coordinator

Overview

Join our team as a day shift, full-time, Emergency Room (ER) & Outpatient Registration Admitting Care Customer Service Coordinator Lead in Albuquerque, NM.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.

Your team is bigger than your department:

• Lovelace UNM Rehabilitation Hospital includes state-of-the-art rehabilitation services for patients recovering from health care conditions. It is the only rehabilitation hospital in the state accredited in six programs by the Commission on Accreditation of Rehabilitation Facilities.

• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Qualifications

Job Requirements:

• High School Diploma or GED equivalent

• One (1) years of previously related experience

Preferred Job Requirements:

• Associate's degree

• Medical Office Experience