Customer Service Coordinator - 1St Shift

XPO Logistics Omaha , NE 68102

Posted 3 weeks ago

1st Shift, Monday

  • Friday, 8:00am

  • 5:00pm

Logistics done differently.

At XPO Logistics, we believe that our success depends on our ability to provide exceptional support and solutions to our customers. As the Customer Service Coordinator, you will be responsible for handling all customer interactions and overseeing the execution of services. If you're a superstar at multitasking and have a passion for helping others, join XPO and let us help you take your career to the next level.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

  • Prepare work orders; troubleshoot and resolve orders and shipment discrepancies as needed

  • Allocate and research inventory for orders

  • Provide customer service to incoming callers, customers and carriers

  • Identify freight and coordinate delivery to ensure customer and company requirements are met in an accurate, timely manner

  • Identify strategies to increase freight from customer and/or to better manage existing opportunities

  • Maintain and generate required reports; properly process, audit and file various documentation

What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree or equivalent related work or military experience

  • Experience with Microsoft Office, Word, Excel, Outlook

It'd be great if you also have:

  • 2 years of experience in supply chain or logistics

  • Experience in transportation

  • Strong project and time management skills, including multitasking, organizing and managing customer expectations

  • Highly organized, detail-oriented work style, with a proactive and professional attitude

  • Ability to work in a fast-paced environment with rapidly changing priorities; strong problem-solving skills

  • Excellent verbal and written communication skills

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Omaha

Nearest Secondary Market: Council Bluffs

Apply now "


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Material Handler 1St Shift

XPO Logistics

Posted 1 week ago

VIEW JOBS 5/20/2020 12:00:00 AM 2020-08-18T00:00 1st Shift, Monday - Friday, 8:00am - 4:30pm Move forward, faster. At XPO Logistics, you won't just be moving material, you'll be building a bright future. As a Material Handler, you will have an important role on our team, helping us provide sophisticated supply chain solutions to our customers. XPO was ranked as the #1 North American logistics company according to Transport Topics and is among the most admired companies in the world according to Fortune Magazine. If you're looking for an exciting opportunity with a company that's clearly going places, join us at XPO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Support operations by moving material and inventory throughout the facility * Use hand trucks, conveyors or other material handling equipment * Perform duties that may include packing, scanning, kitting or counting products * Verify orders, label products and use a handheld scanner * Adhere to the 7S program and maintain a clean environment at all times * Work in a safe manner that protects you and your team members What you need to succeed at XPO: At a minimum, you'll need: * Ability to read and interpret documents such as safety rules, operating instructions and procedural documents, basic math skills It'd be great if you also have: * High school diploma or equivalent * 1 year of experience in a warehouse environment * Availability to work a flexible schedule, with possible overtime when needed * Experience using a handheld scanner * Positive attitude and the ability to work on a team to achieve goals and objectives This job requires the ability to: * Lift objects of various shapes, sizes and weights; lift up to 50 lbs. * Stand, sit or walk for long periods of time * Bend, stoop, squat, twist, push and pull * Handle or manage tools or equipment * Tolerate hot or cold warehouse environments Be part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Nearest Major Market: Omaha Nearest Secondary Market: Council Bluffs Apply now " XPO Logistics Omaha NE

Customer Service Coordinator - 1St Shift

XPO Logistics