1st Shift, Monday
Logistics done differently.
At XPO Logistics, we believe that our success depends on our ability to provide exceptional support and solutions to our customers. As the Customer Service Coordinator, you will be responsible for handling all customer interactions and overseeing the execution of services. If you're a superstar at multitasking and have a passion for helping others, join XPO and let us help you take your career to the next level.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you'll do on a typical day:
Prepare work orders; troubleshoot and resolve orders and shipment discrepancies as needed
Allocate and research inventory for orders
Provide customer service to incoming callers, customers and carriers
Identify freight and coordinate delivery to ensure customer and company requirements are met in an accurate, timely manner
Identify strategies to increase freight from customer and/or to better manage existing opportunities
Maintain and generate required reports; properly process, audit and file various documentation
What you need to succeed at XPO:
At a minimum, you'll need:
Bachelor's degree or equivalent related work or military experience
Experience with Microsoft Office, Word, Excel, Outlook
It'd be great if you also have:
2 years of experience in supply chain or logistics
Experience in transportation
Strong project and time management skills, including multitasking, organizing and managing customer expectations
Highly organized, detail-oriented work style, with a proactive and professional attitude
Ability to work in a fast-paced environment with rapidly changing priorities; strong problem-solving skills
Excellent verbal and written communication skills
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs
Apply now "