Customer Service Clerk - Accounting (Finance) (13724)

VILLAGE OF SCHAUMBURG

Human Resources Department

101 Schaumburg Court, Schaumburg, IL 60193

http://www.schaumburg.com/

The Village of Schaumburg is a thriving community of 78,723 residents located 11 miles west of O'Hare International Airport and approximately 26 miles northwest of Chicago. Not only is Schaumburg the twelfth-largest community in the State of Illinois, but it is also home to the second-largest concentration of retail, office, and commercial activity. Notable village distinctions include being rated as an excellent or good place to live by 95% of respondents in the National Community Survey; having multiple highly-awarded and accredited departments; being selected as a Best-In-Class-Employer by Gallagher for midsize employers and being recognized as a Better Business Town by The Better Business Bureau of Chicago and Northern Illinois.

The village employs approximately 600 employees in 12 departments, including police, fire, engineering and public works, communications, community development, cultural services, economic development, finance, general government, human resources, information technology, and transportation. Our employees work to serve the residents and strive to make Schaumburg the best community it can be.

NOW ACCEPTING APPLICATIONS FOR THE POSITION OF:

Customer Service Clerk - Accounting (Finance)

Interested candidates are encouraged to apply as soon as possible. Interviews will be conducted as applications are received. This position will remain open until filled.

STARTING PAY RATE: $21.82 - $24.32 per hour based on a 35-hour workweek. Salary dependent on qualifications. The salary range for this position is $21.82 - $31.81. This position is represented by a union; you may refer to the AFSCME collective bargaining agreement available on our website.

Please attach as part of your application all necessary documents verifying that you meet the minimum qualifications for the position.

JOB SUMMARY:

This position performs a variety of functions within the accounting division of the department such as reconciling the daily deposit of all receipts, processing payments, entering journal entries, and providing service to customers both in-person and over the phone. The ideal candidate would display strong problem-solving skills and have excellent attention to detail to ensure accuracy in financial records, reconciliations, and data entries. They would possess clear and effective communication skills, allowing them to collaborate seamlessly with various departments. Additionally, the ideal candidate would demonstrate proficiency in time management and organization to handle tasks such as preparing invoices, tracking payments, and processing bond releases efficiently. Bilingual or multilingual skills, with fluency in Spanish and Polish preferred, would be a valuable asset to assist in serving the village's diverse community.

JOB DUTIES:

1. Reconciles the daily deposits received in the Finance, Community Development, and Police Departments to the amounts recorded in the financial software.

2. Enters journal entries into the financial software system for all funds for the village and convention center.

3. Reviews, records, and reconciles deposits and withdrawals posting to village accounts.

4. Prepares invoices for multiple departments monthly and when requested. Enters receiving information for payment of invoices. Processes and applies penalties on overdue accounts in accordance with village policies. Prepares monthly statements for all outstanding receivable accounts, creates aging reports, and sends them to each department.

5. Tracks past due invoices, enters data into spreadsheets and prepares information to be sent to Illinois Debt Recovery Program.

6. Serves as the backup to the department for all meeting minutes, raffle and fundraising licenses, and agenda items.

7. Processes payments such as auto lease tax, motor fuel tax, hotel tax, and other payment types.

8. Coordinates with Departments to processes bond releases.

9. Performs other duties as assigned.

QUALIFICATIONS:

1. Education equivalent to a high school diploma. Accounting/Finance college coursework highly preferred.

2. A minimum of one year of experience in an office setting.

3. Proficiency with current computer technology, job-specific software, and customer service systems.