Customer Service Associate

Walgreens Sun Valley , CA 91352

Posted 2 weeks ago

  • Models and delivers a distinctive and delightful customer experience.

  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.

  • Recommends items for sale to customer and recommends trade-up and/or companion items.

  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  • Implements Company asset protection procedures to identify and minimize profit loss.

  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  • Has working knowledge of store systems and store equipment.

  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative (Fueler/Washer/Detailer)

Penske

Posted 1 month ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Description: Position Summary: As a Customer Service Fueler/Washer you are critical in helping to keep our customers moving by ensuring their vehicles are fueled up, safe, and ready to go. If you are motivated, mechanically inclined, willing to learn, and interested in a stable career, you can join our team of over 6000 vehicle repair associates at hundreds of locations nationwide, many of those who started in this role and developed to become diesel technicians. Penske will introduce you to our vehicle maintenance processes, leading-edge technology, and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed. You will collaborate with a high-energy, driven team as you build a solid foundation in our vehicle maintenance operation. You'll enjoy competitive starting salaries, generous time off of up to three weeks and paid holidays and sick time, flexible schedules, excellent benefits, associate incentives and discount programs. Qualifications: * High School Diploma or equivalent required * A valid driver's license is required. * The ability, interest, and willingness to work outdoors required * A positive, customer service attitude and effective communication skills * Basic mechanical aptitude preferred, demonstrated past problem solving, tool usage, and repair experience * Basic computer skills required for data entry into Penske maintenance systems. * Regular, predictable, full attendance is an essential function of the job. * Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. Physical Requirements: * The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. * While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer About Penske Truck Leasing Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group, and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates more than 260,000 vehicles, employs more than 29,000 people, and serves customers from more than 1,000 locations in North America, South America, Europe, Australia, and Asia. Product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit http://www.GoPenske.com to learn more. Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler Work Locations: 11200 Peoria St Sun Valley, CA Primary Location: United States-California-Sun Valley Job: Vehicle Maintenance/Mechanics/Technicians Penske (Oracle) Job Name: Vehicle Maintenance/Mechanics/Technicians Req ID: 1813310 Penske Sun Valley CA

Customer Service Associate

Walgreens