Customer Service Associate

Walgreens Patoka , IN 47666

Posted 2 months ago

Overview

As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities.

  • Part-time

  • Level: Entry-Level

  • Travel: 0%

Benefits

  • Healthcare

Medical/Dental with 30 hour average week

  • PTO

Vacation (after 6 months)

  • Employee discount

Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products.

  • Retirement planning/saving

Company matching helps employees secure their financial future and reach their retirement savings goals.

  • Flexible hours

  • Training programs

Business schools

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.

  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.

  • Recommends items for sale to customer and recommends trade-up and/or companion items.

  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  • Implements Company asset protection procedures to identify and minimize profit loss.

  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  • Has working knowledge of store systems and store equipment.

  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.

  • Prefer to have prior work experience with Walgreens.

An Equal Opportunity Employer, including disability/veterans.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
CDL A Company Driver

Hirschbach

Posted 2 weeks ago

VIEW JOBS 11/13/2020 12:00:00 AM 2021-02-11T00:00 Trucking Jobs for Company Drivers Dedicated Routes Available Apply online or call our recruiting team to learn more about how we can get you here and on the road to help deliver refrigerated goods to our country! $30,000 Sign-On & Stay Incentive! Company Driver Benefits * Minimum Weekly Pay Incentive * Annual Retention Incentive: * $5,000 after your first year * $10,000 after year 2 * $15,000 after year 3 * OTR and dedicated positions available * Late-model equipment - 2018-2020 trucks * Fully spec'd (Wi-Fi equipped, fridge, APU, inverter) * Quarterly Safety/Efficiency Bonus up to $3,500 * Medical, dental, and vision coverage available * 401k Requirements * Valid CDL A * 1 year experience About Hirschbach Motor Lines Hirschbach is a refrigerated carrier established in 1935. Hirschbach's fleet is among the newest, most fuel efficient, and environmentally friendly in the trucking industry. Everyone associated with Hirschbach receives the personal touch of a smaller carrier along with access to the best services and technology in the marketplace today. We specialize in delivering fresh and frozen products across the United States along with offering experience in handling dry goods. Hirschbach is a company built on strong relationships with our family of customers, drivers, employees, vendors, and partner carriers. We welcome you to join our family! Environmentally we are committed to putting the most efficient equipment on the road as a result of our Green Fleet Strategy. Our goal is to become the most fuel-efficient fleet in the trucking business while providing best-in-class service to our customers. Hirschbach Patoka IN

Customer Service Associate

Walgreens