Customer Service Associate - Temporary

Walgreens Smyrna , GA 30080

Posted 1 week ago

  • Models and delivers a distinctive and delightful customer experience.

  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.

  • Recommends items for sale to customer and recommends trade-up and/or companion items.

  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

  • Implements Company asset protection procedures to identify and minimize profit loss.

  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  • Has working knowledge of store systems and store equipment.

  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.

  • Prefer to have prior work experience with Walgreens.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act. Please review the available benefits and salary available for this position by clicking here: jobs.walgreens.com/benefits. Walgreens will provide applicants in other states with information related to the position, to the extent required by state or local law, by calling 1-866-967-5492.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service RepSelf Storage Manager

Public Storage

Posted 5 days ago

VIEW JOBS 7/27/2021 12:00:00 AM 2021-10-25T00:00 Job Description Our Benefits Total Rewards package available to our team: * Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days) * Cost effective health offerings such as medical, dental, and vision * Tele-medicine for easier access to healthcare * Tax free Flex spending accounts to cover you and your dependents * Paid Time Off and Sick Time * Build your retirement nest egg quicker through our 401(k) with company match * Basic life and accidental death insurance at no cost to you Employee Discounts and Perks are also available! * Health and fitness related partnerships * Legal services, Home and Auto Insurance, and even pet insurance * Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more! Our Property Managers/ Customer Service Reps also enjoy monthly bonus opportunities and career progression. We offer best-in-class-training to support your journey with us and enhance your skills. On-site company housing is available to employees at many of our locations. Hourly rate of $11.50 Job Description: Our Property Managers strive to be the best Customer Service Representatives in the industry. * Work independently at multiple locations; spend time both inside and outside * Assess customer storage needs and make suggestions, including offering packing and moving supplies * Keep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows * Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent * Manage, audit, balance cash drawer; prepare and make daily deposits * Help keep customers current with payment and make collection calls when required Public Storage Smyrna GA

Customer Service Associate - Temporary

Walgreens