Apply Refer a Friend Back
Customer Service Associate
Job ID: 2019-25317
Posted Date: April 29, 2019
Division: Retail/Customer Service - Store Associates
1122 S. Rochester Road
Rochester Hills, MI
Stein Mart is a national off-price retailer offering designer and name-brand fashion apparel, home dcor, accessories, and shoes at everyday discount prices. Stein Mart provides real value that customers love in over 280 stores across the United States and online. Apply today and join the team!
At Stein Mart, our purpose is to inspire our customers to look and feel special while saving money. Six values support our purpose, guide our behavior and smartly move us along our path to accomplishing our goals. Embracing this purpose and demonstrating these values will bring out the best in us every day and our customers will feel special every time they interact with us.
We are welcoming, friendly and look for ways to make you feel special
We are accountable for our actions and challenge ourselves to proactively improve
We move with speed and purpose to achieve success
We are kind and concerned for the well-being of every person
We are empowered to be innovative and resourceful
We make things easy for people to shop and work with us
Role model company values.
Assist store in meeting or exceeding sales objectives.
Assist store in meeting or exceeding credit card acquisition goals.
Provide exceptional customer service.
Run registers/POS terminals and checkout processes.
Provide a clean and well-maintained store.
Maintain a safe and secure work area.
Ensure merchandise and store standards are followed.
Look for ways to proactively assist fellow team members.
Package online orders (Ship from Stores).
Follow Company policies and procedures to control inventory.
Receive and check in merchandise.
Assist in minimizing loss of company assets.
Perform all other tasks as assigned by a manager.
Education and Experience
Stein Mart, Inc.