Customer Service Associate

Sportsman's Warehouse Chattanooga , TN 37402

Posted 3 weeks ago

Details

ID: 8042

Posted: 03/11/2020

Expires: 04/11/2020

Department: Front End

Shift Info

Type: Part-time

Shift(s): Varies

Hours: Varies

Wage Info

Wage/Salary:Hourly

Wage/Hourly: Other

Description

Purpose of Position

To provide customer service to customers both in-store as well as on the phone.

Duties and Responsibilities:

  • Provide the very best in customer service

  • Accurately ring merchandise through the register, ensuring that all tenders balance at the end of the shift

  • Provide customer service regarding returns

  • Accurately issue fish and game licenses

  • Ring in A/R sales, and take A/R payments and tax exempt sales

  • Complete customer phone orders

  • Maintain appearance of Front End, i.e. clean, stock, and face merchandise

Requirements

Required Skills:

Good verbal and written communication is required as well as good math skills and problem solving skills.

Education and Training:

A high school diploma or high school equivalency diploma are recommended. A working knowledge of Tomax POS system and Cisco Phone system would be beneficial.

Physical Requirements:

This position involves a variety of physical activities including: talking, hearing, and repetitive motions. Visual acuity is required for completing work on computer.

Travel Requirements:

This position does not require travel.

Sportsman's Warehouse is an Equal Opportunity Employer.


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