Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Associate IV

Expired Job

Lowe's Companies, Inc. Georgetown , KY 40324

Posted 2 months ago

Position Description Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Job Requirements CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week. Weekend/Holiday Team:

Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays. Weekday Team:

Requires morning and afternoon availability Monday through Friday during peak day hours.

Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. Preferred Qualifications Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. 1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year experience working in any department at a Lowe's retail store.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative 2

Heights Finance Corporation

Posted 1 week ago

VIEW JOBS 11/7/2018 12:00:00 AM 2019-02-05T00:00 Heights Finance Corporation is a leading consumer finance organization located in the Midwest with over 100 branches in six states. We are currently seeking a motivated, dependable, team oriented individual to join our team in the position of Customer Service Representative 2 in our Georgetown, KY location. Heights Finance team members enjoy working in a growth-oriented company within an exciting industry, in a diverse work environment that offers great advancement opportunities, competitive salary and a comprehensive benefits package. The CSR will assist the branch manager in all aspects of client contact. This will include handling telephone inquiries as well as greeting and directing customers to the appropriate team member. Some of the essential responsibilities are as follows: Provide memorable and outstanding customer service: * Ensure every interaction with each customer work in conjunction with creating a "raving fan" experience * Answer incoming phone calls in a timely manner and obtain appropriate information from customer in order to direct customer to appropriate team member within the branch * Apply our Corporate Values in every transaction with customers * Participate in training opportunities Complete administrative duties with efficiency and accuracy: * Complete and maintain branch records including filing of branch records * Process branch bills and invoices and various other clerical duties including Accounts Payable * Process customer insurance claims * Process live checks with detail accuracy * Process closed and paid in full loan files * Compile and mail marketing materials * Prepare loan documentation and closes customer loans * Assist in completing credit denials Support Branch Growth by: * Generating loan applications by phone or counter solicitation * Promote credit insurance products and ancillary products * Assist in marketing programs to obtain new customers Support Delinquency Control: * Contact customers by phone to prevent further delinquency * Use active listening skills and empathy when discussing payment options * Ensure continued follow up Comply with Cash Control Procedures: * Operates and balances cash drawer * Post mail and counter payments * Prepare daily deposit ticket and make bank deposits Job Requirements: * Proficiency with Microsoft applications * Prior customer service experience required * Strong organizational skills * Strong written and oral communication skills Chosen candidate will be required to successfully complete drug, background and credit screenings. Education/Experience: One year certificate from a business college or technical institute and/or High School Diploma and equivalent work experience of three to six months or a combination thereof Heights Finance Corporation is pleased to be an Equal Opportunity Employer. We value the diversity of our employees and the benefit it brings to our company. Heights Finance Corporation Georgetown KY

Customer Service Associate IV

Expired Job

Lowe's Companies, Inc.