Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Associate I

Expired Job

Lowe's Companies, Inc. Dubuque , IA 52002

Posted 3 months ago

Position Description

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Job Requirements

CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week.

Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.

Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.

Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimum Qualifications
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year experience working in any department at a Lowe's retail store.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Focus Services

Posted Yesterday

VIEW JOBS 11/18/2018 12:00:00 AM 2019-02-16T00:00 COME CHECK US OUT! We have NEW FLAT Rates! Our rates are no longer based on hours worked!! Training - $10.00 After Training - $11.00 + Bonus Quarterly & Annual Raises Weekends off! SUMMARY Bring your positive energy and we will train you on the rest! At Focus Services our agents are our most valuable assets. We are currently seeking customer service and sales associates to field calls, answer questions, explain product information, and provide customers clarity on their accounts. DUTIES & RESPONSIBILITIES * Field inbound calls in a professional manner * Respond to and resolve customer questions * Research possible solutions to customer issues * Sell / Up sell products on customer's account * Retain customers wanting to cancel QUALIFICATIONS * Proficient PC and keyboarding skills with ability to multi-task through different applications/screens * The ability to type 25 wpm * Good numerical and analytical skills * Skill to communicate effectively with customers * Ability to handle a high stress environment * Willingness to work in a fast pace work environment * Ability to be proactive BENEFITS & TIME OFF * Excellent base wage * Daily / Weekly / Monthly Contests and Prizes * Tuition Assistance * Scholarship Opportunities * Performance Bonus * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Paid Time Off * Paid Holidays * Reduced or Flexible Hours * Family Medical Leave PERKS & DISCOUNTS * Employee Discounts * Employee Assistance Program * Company Social Events * On the Job & Continuation Training * Professional Development/Advancement Opportunities * Volunteer Assistance Program * Referral Programs * Tons of food and snacks * Charity events * Casual dress code * Tiered promotional opportunities based on performance * Individual and Team recognition WHY FOCUS Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way. Apply at or stop by a local office today! Focus Services Dubuque IA

Customer Service Associate I

Expired Job

Lowe's Companies, Inc.