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Customer Service Associate

Expired Job

Hirebetter Austin , TX 78741

Posted 2 months ago

We are currently searching for Customer  Service  Associates  to work with a worldwide online retailer providing exceptional service to their customers.  The  Customer Service Associate  will be a talented individual with a customer service background who can thrive in a fast-paced call center. The  Customer  Service  Associate  will also be empathetic, patient, friendly with strong problem-solving skills, an extreme attention to detail, and the ability to multi-task.  In addition to a salary, our client offers bonus potential.


Responsibilities:
	
Provide customers with timely communication regarding products purchased 	
Advise and consult on products ordered online 	
Communicate with customers regarding the status of their order  	
Strictly adhere to company policies and procedures 	
Identify problems with shipments, document and communicate issues with Product team 	
Ability to multi-task and manage competing priorities 	
Communicate with customer, confirming order details 	
Demonstrate teamwork by supporting team initiatives 

Qualifications:
	
High school diploma; some college preferred. 	
Must have previous call center experience.  	
Must have strong communication skills, both written and verbal 	
Strong organization and follow-up skills with attention to detail 	
Must have a customer focused mentality 	
Ability to work within a team in a fast-paced environment  	
Advanced computer skills with the ability to learn new systems
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Customer Service Associate

Expired Job

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