Customer Service Associate

Exela Technologies Inc. Irvine , CA 92606

Posted 2 weeks ago

Key responsibilities include: Backfill for front receptionist- greet visitors, answer phones, and hospitality duties Review and process confidential and extremely time-sensitive applications Identify objective data and enter ("key what you see") at a high level of productivity and accuracy.

Perform data entry task from a paper and/or document image Utilize system functions to perform data look-up and validation Maintain high degree of quality control and validation of the completed work Identify, classify, and sort documents electronically Update computer records on multiple local databases Locate, retrieve, maintain, organize and assist users Retrieve and/or archive documents Ensure operating and quality standards are met based on service objectives Maintain accuracy of required reports and logs Ensure the highest level of customer care Ensure adherence to business guidelines, safety, and security procedures Support financial results by minimizing site waste and rework Create excel spreadsheets, mail merge projects and word documents Ability to multi-task and manage multiple priorities and deadlines is critical Perform A/P functions Assist with general facility computer task and support Process system access requests for client Dependable, Self-motivated and accountable Must be a team player with a solution minded attitude Take direction from supervisor or site manager Participate in cross-training and perform other duties as assigned (answer phones, outgoing shipments, etc) Perform other tasks as assigned Adhering to all safety procedures Position

Requirements:
High school diploma or equivalent (GED) required Minimum of 1 year A/P related experience preferred Ability to communicate both verbally and written with customers and company personnel required General knowledge of Access and Lotus notes databases Must become fully familiar with a variety of on-site equipment and be capable and willing to perform first level troubleshooting Strong organizational and administrative skills preferred Proficient with PC and windows Proficient in MS Office Ability to walk, sit, stand or sit for long periods (possibly entire shift) Ability to adhere to employee attendance policy

Preferred Qualifications:
One year administrative/Accounts Payable or related work experience preferred Proven organizational and multi-tasking skills

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Associate

Stein Mart, Inc.

Posted 2 days ago

VIEW JOBS 4/20/2019 12:00:00 AM 2019-07-19T00:00 Job Details Apply Refer a Friend Back Customer Service Associate Job ID: 2019-25203 Posted Date: April 17, 2019 Division: Retail/Customer Service - Store Associates Location: 13742 Irvine, CA We are… Stein Mart is a national off-price retailer offering designer and name-brand fashion apparel, home décor, accessories, and shoes at everyday discount prices. Stein Mart provides real value that customers love in over 280 stores across the United States and online. Apply today and join the team! At Stein Mart, our purpose is to inspire our customers to look and feel special while saving money. Six values support our purpose, guide our behavior and smartly move us along our path to accomplishing our goals. Embracing this purpose and demonstrating these values will bring out the best in us every day and our customers will feel special every time they interact with us. We value... Hospitality We are welcoming, friendly and look for ways to make you feel special High Standards We are accountable for our actions and challenge ourselves to proactively improve Urgency We move with speed and purpose to achieve success Caring We are kind and concerned for the well-being of every person Bold We are empowered to be innovative and resourceful Simplicity We make things easy for people to shop and work with us Requirements: Store Performance * Role model company values. * Assist store in meeting or exceeding sales objectives. * Assist store in meeting or exceeding credit card acquisition goals. Customer Service * Provide exceptional customer service. * Run registers/POS terminals and checkout processes. Operational Standards * Provide a clean and well-maintained store. * Maintain a safe and secure work area. * Ensure merchandise and store standards are followed. * Look for ways to proactively assist fellow team members. * Package online orders (Ship from Stores). * Follow Company policies and procedures to control inventory. * Receive and check in merchandise. * Assist in minimizing loss of company assets. * Perform all other tasks as assigned by a manager. Qualifications: Education and Experience * High school graduate or equivalent (GED) preferred. Basic literacy and numerical skills: demonstrated abilities to read, write, and count. Prior retail or customer service experience. 1-year applicable retail/customer service work experience is a plus. Physical Requirements * Moderate physical effort required. Standing and walking will constitute 95% of a work shift. Stooping and lifting various merchandise contents of up to 30 lbs. on an as needed basis. Ability to identify colors. Technical Skills * Demonstrated expertise in merchandising skills, numeric reasoning to include proficiency in: adding, subtracting, multiplying, dividing, and calculating percentages. Computer knowledge and experience in a Microsoft Suite environment for email and to navigate the internet. Behavioral Attributes * Demonstrated ability to effectively communicate verbally. Should exhibit a strong customer centered focus and interest in working with people. Willingness to interact and cooperate in working with others. Detail oriented. Takes initiative, follows-through and completes tasks. Ability to work a flexible work schedule, including some nights and weekends. Stein Mart, Inc. Irvine CA

Customer Service Associate

Exela Technologies Inc.