Customer Service Associate

Exela Technologies Inc. Florham Park , NJ 07932

Posted 3 weeks ago

Perform various Guest Services activities (customer service, room setups, delivery, pickup, etc.)

  • Lift heavy boxes, files or paper when needed

  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment

  • Consistently adhere to business procedure guidelines

  • Adhere to all safety procedures

  • Take direction from supervisor or site manager

  • Maintain all logs and reporting documentation; attention to detail

  • Participate in cross-training and perform other duties as assigned.

  • Handle time-sensitive material

  • Perform other tasks as assigned

  • Provide backfill when needed

  • Enter information daily into spreadsheets

Minimum Requirements:

  • Minimum of 2-3 years customer service related experience

  • High school diploma or equivalent (GED) required

Preferred Qualifications:

  • Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)

  • Excellent communication skills both verbal and written

  • Lifting up to 55 lbs with or without accommodations

  • Willingness and availability to work additional hours if assigned

  • Willingness to submit to a pre-employment drug screening and criminal background check

  • Ability to effectively work individually or in a team environment

  • Competency in performing multiple functional tasks

  • Ability to meet employer's attendance policy

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Customer Service Associate

Exela Technologies Inc.