Customer Service Associate

Successful retail business is seeking a friendly, outgoing, and customer-focused Customer Service /Accounts Receivables Associate to join their team. As a Customer Service Associate, you will be the face of the store, providing exceptional service to their valued customers. You will play a crucial role in ensuring a positive shopping experience by assisting customers, addressing their inquiries, and maintaining a clean and organized store environment.

Schedule: 5-days a week with alternating Saturdays required. 1-day during the week will be an off day when working a Saturday. M-F, 9:00 am- 6:00 pm, Sat- 10:00 am- 5:30 pm

RESPONSIBILITIES:

• Greet customers as they enter the store and provide a warm and welcoming atmosphere.
• Assist customers in finding products and making purchase decisions.
• Accurately process customer transactions, including cash, credit, and debit payments.
• Keep the sales floor clean, organized, and well-maintained.
• Call clients to collect on past due balances.

REQUIREMENTS:

• High school diploma or equivalent.
• Previous customer service or retail experience is a plus.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for cash handling and inventory tracking.