Customer Service Associate

Bed Bath & Beyond Brookfield , WI 53005

Posted 1 week ago

The Customer Service Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will perform a variety of tasks throughout the day while providing world class service and meeting established productivity goals.

Key Responsibilities:

  • Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support

  • Promptly and politely responds to customer inquiries and requests for support

  • Escort customers to appropriate merchandise

  • Explain basic features of merchandise to customers

  • Resolve customer issues and escalates issues as necessary to ensure customer satisfaction

  • Organize and straightens merchandise areas on the sales floor

  • Process customer transactions through the register when required

  • Utilize the tools and programs related to wedding and gift registry

  • Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)

  • Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes and cart retrieval

Education/Experience/Qualifications:

  • High School diploma or equivalent

  • 0-1 years of retail experience desired

  • Effective communication and customer service skills

  • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Email: myHRSC@bedbath.com

Phone: 1-844-MYHRSC1

An Equal Opportunity Employer

It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Contact Center Associate Customer Service Personal Banking Brookfield 1St And 2Nd Shift

BMO

Posted 3 weeks ago

VIEW JOBS 8/30/2018 12:00:00 AM 2018-11-28T00:00 Brookfield Contact Center 235 N. Executive Drive Brookfield, WI 53005 Full-time (1st & 2nd shifts available) Start Date - October 22nd, 2018 At BMO Harris Bank, the customer is always front and center. That's why we're focused on providing them with sound financial advice through meaningful conversations. In this role, you'll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you'll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO. As a Customer Contact Center Associate, you will: * Act as a first line of contact and trusted consultant to our customers * Understand our customers' needs and recommend the right products and services to meet them * Use critical thinking to remain solution-focused and recognize the big picture * Identify opportunities to help our customers and grow our business * Receive extensive coaching and training to prepare you to be successful in this role * Positive, enthusiastic attitude, with strong people skills * Experience in customer service roles * Flexibility - we are a 24/7 environment and offer a variety of shifts * The ability to multi-task, with above-average computer skills We're here to help At BMO Harris Bank we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we're changing the way people think about a bank. As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://bmoharriscareers.com/. BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO Harris Bank is an Equal Opportunity Employer for all, inclusive of Minorities, Women, Veterans, and Persons with Disabilities. BMO Brookfield WI

Customer Service Associate

Bed Bath & Beyond