Customer Service Associate Appliances

Lowe's Companies, Inc. College Station , TX 77840

Posted 4 months ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate Sales Floor, this means:

  • Being friendly and professional, and engaging customers to help with project needs and answer questions.

  • Ensuring merchandise is accurately accounted for, handled, and ready for customer pick-up.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate Sales Floor delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. Overall, most of this associate's time is spent interacting with our customers and ensuring they receive the best possible shopping and project planning experience.

Travel Requirements:
This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

  • Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
  • 1 year of retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
  • 1 year of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 1 year of retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
  • 1 year of retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
  • 1 year of experience in a customer service position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
  • 1 year of experience working in any department at a Lowe's retail store.
  • 1 year of supervisory experience in any field, including directing, evaluating, and coaching employees.

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Apply Now Save Job View Saved Jobs Email Job


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Associate II Communications

Texas A&M University

Posted 1 week ago

VIEW JOBS 10/9/2019 12:00:00 AM 2020-01-07T00:00 Job Title Customer Service Associate II - Communications Agency Texas A&M University Department Vet Med-Teaching Hospital Proposed Minimum Salary $11.50 hourly Job Location College Station, Texas Job Type Staff Job Description What we believe Texas A&M University is committed to promoting a culture that embraces, expands, and celebrates inclusion, diversity, equity, and accountability that enriches the learning and working environment for all visitors, students, faculty, and staff. Diverse perspectives, talents and experiences are invaluable to our mission and support our core values. Who we are The Veterinary Medical Teaching Hospital (VMTH) includes the Small Animal Hospital http://vethospital.tamu.edu/small-animal-hospital and the Large Animal Hospital http://vethospital.tamu.edu/large-animal-hospital, both of which are dedicated to the total well-being and care of a pet throughout its lifetime. We work with great people, great clinicians, and great educators with a passion for animals and educating others that allows us to provide total care for animal patients while helping to train the next generation of veterinarians at the only veterinary teaching hospital in the state of Texas! What we want We are looking for a Customer Service Associate II, to join the dynamic Small Animal Communications department of our Veterinary Medical Teaching Hospital! We need an individual who subscribes to and supports our commitment as stated above. The Customer Service Associate II, is responsible for providing excellent customer service to all clients (internal and external). Responsible for recording all referral information from referring veterinarians. The ideal candidate enjoys working with internal and external clients to achieve excellent customer service. If this job sounds interesting to you, we invite you to apply to be considered for this opportunity. Required Education and Experience: * High School Diploma or any equivalent combination of education and experience * Three years in general office or clerical work Required Knowledge, Skills, and Abilities: * Working knowledge of word processing, spreadsheet and/or data entry applications * Ability to multi-task and work cooperatively with others Other Requirements or Other Factors: * Persons in this position are considered essential when the University declares an emergency, campus closure, class cancellations, etc., and are therefore required to report to work and remain on duty unless/until relieved by the direct supervisor Preferred Knowledge, Skills, and Abilities: * Ability to communicate effectively in both Spanish and English Salary: $11.50 - $14.77 hourly Responsibilities: * Prepares rotation schedules. Schedules appointments. Records new patient information for local and referral clients and patients. Enters/updates all client/patient information into hospital information system. Sets up and maintains Blocked Schedules. * Answers incoming calls and give or leave message for doctors, students, and staff. Transfers calls to appropriate departments, doctors, and others. * Fields phones calls for 4th year Vet Students. Performs other duties as assigned. Special Note: A cover letter, resume, and contact information for three professional references are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity. Texas A&M University College Station TX

Customer Service Associate Appliances

Lowe's Companies, Inc.