Customer Service And Sales Support Representative

Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth.

If you're a motivated self-starter with excellent communication skills, we want to hear from you Key Responsibilities: Customer Engagement: Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.

Sales and Upselling: Promote products and services, identify upselling opportunities, and meet or exceed sales targets. Problem Solving:

Resolve customer inquiries, complaints, and issues promptly and effectively. Product Knowledge: Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.

Documentation: Accurately document customer interactions and maintain records of sales, inquiries, and issues. Team Collaboration: Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.

Compliance: Ensure that all interactions and sales adhere to company policies and industry regulations. Qualifications: High school diploma or equivalent (Associate or Bachelor's degree a plus). Previous experience in customer service and sales is preferred but not required. Excellent communication and interpersonal skills.

Ability to work independently and be self-motivated. Basic computer skills and familiarity with CRM software (training will be provided). Reliable high-speed internet connection and a quiet workspace. Benefits: Competitive wages with bonus opportunities.

Flexible work hours and work-from-home arrangement. Ongoing training and professional development opportunities. Leadership opportunities available to those who qualify. Powered by JazzHR