Farmers Insurance is one of the most respected and fastest growing insurance companies in the country. Farmers now provides insurance for home, auto, business, recreational, life and financial services to more than 10 million households, generating approximately $20 billion in annual written premium.
We are currently seeking a licensed Customer Service Representative or someone who is willing to obtain their license(s) within 30 days. This position will be part-time to start and will eventually lead to full time.
The Customer Service and Sales Representative (CSSR) will work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies and marketing initiatives to service customer accounts. Additionally, the CSSR will analyze, clarify and resolve policy and account related questions. This position offers not only the opportunity for retention but agency growth through the expansion of a household by means of cross-selling multiple lines. This action will generate greater retention within the agency as well as new business growth.
JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO):
Farmers Insurance Agency