Customer Service And Sales Coordinator

Fast Trak Inc.

Ashburn , VA 20147

Job Description

Customer Service & Sales Coordinator

Are you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to help build it from the ground up?

The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the brand. The Customer Service & Sales Coordinators main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive brand image.

The few coveted spots in the customer-facing team will be trained in all product knowledge and customer service / sales techniques and how these translate across all departments of our firm.

If you are up for a challenge, the main responsibilities include but are not limited to:

  • Follow up on assigned customer leads and business prospects daily through direct contact on multiple channels
  • Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner
  • Attend regular team meetings daily to strategize territory and product plans
  • Maintain exceptional performance standards in customer satisfaction and closing customer leads
  • Maintain open communication with management and other team members
  • Build a thorough working knowledge of products, consumer demand, market prices & brand compliance
  • Hire, train and develop other team members

What we are looking for in our next team member:

  • Highly personable, outgoing and positive team member
  • Ability to adhere to strict compliance policies
  • Comfortable interacting with consumers daily and following up sales leads
  • Proactively approaches problems with solution oriented mentality
  • Basic computer skills and technical proficiency
  • All training is provided as this is an entry level position, we just need the right raw material!

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Customer Service And Sales Coordinator

Fast Trak Inc.