Primary Job Duties
SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.
As a Part-time Ticket/Gate Agent, you are responsible for ticketing and re-booking passengers, boarding flights, and assisting passengers with special needs.
Greet and assist all customers in a friendly and timely manner
Issue tickets, assign seat assignments, check baggage, board flights and provide any other information needed
Comply with all safety procedures and station policies
Assist special needs passengers and resolve customer complaints
Communicate clearly with ground personnel and flight crews
Calmly handle situations such as cancelled and delayed flights
Other duties as assigned
Must be at least 18 years of age
Must be able to pass a pre-placement background check and drug screen
Must be legally authorized to work in the United States for any employer without sponsorship
Must possess a valid driver license
Positive and outgoing team player
Must type 30 wpm
All applicants must apply on-line to be considered for the position
Physical and Other Requirements
Ability to lift 60+ pounds consistently, with or without a reasonable accommodation
Physical agility test may be required
Must be willing to work early mornings, late nights, weekends and holidays
Must be flexible to work split shifts including early mornings, afternoons, and evenings
Attend 3 weeks of Customer Service training (dates to be determined)
Please complete the on-line application. Qualified applicants will be contacted.
This position will require the selected candidate to travel outside the station for training.
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.