Howard Pontiac-Gmc Inc Auburn , MA 01501
Posted 3 weeks ago
Overview
Ira Ford Auburn is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Customer Service Representative to our team.
In addition to competitive pay, we offer our associates the following benefits:
Responsibilities
Handle inbound leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Assist with meeting and greeting service customers promptly in a professional and courteous manner.
Engage with customers waiting for their vehicles in the customer lounge.
Liaison between the service and sales department.
Oversee customer contact reports and make calls for follow up.
Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customers, co-workers and suppliers.
Qualifications
Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
Group 1 Automotive is an Equal Employment Opportunity employer.
Howard Pontiac-Gmc Inc