DSV Road Transport Lancaster , TX 75134
Posted 3 weeks ago
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Lancaster, 3701 Midpoint Drive
Division: Solutions
Job Posting Title: Customer Service Agent
Time Type: Full Time
1st Shift
Schedule: M-F 7:00AM - 4:00PM with occasional overtime
Pay Range: $16.00 - $17.00 hourly
2nd Shift
Schedule: M-F 4:00PM - 12:00AM with occasional overtime
Pay Range: $16.50 - $17.50 hourly
The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Label Control:
Yard Coordination:
Administrative Functions:
Safety, Sanitation, Security:
OTHER DUTIES
Safe use of powered equipment, RF scanners, computers, and printers.
Follow company policies, guidelines, and ISO procedures
Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.)
Repeated heavy lifting over 25 pounds as needed
Repetitive motion consisting of (but not limited to) walking, climbing, and carrying
Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping
Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed.
Performs other duties as assigned.
Work overtime as dictated by business whether mandatory or voluntary.
SUPERVISORY RESPONSIBILITIES
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
Must have a high school diploma or general education degree (GED).
1-3 years' experience working in inventory control or warehousing admin experience.
Certificates, Licenses, Registrations or Professional Designations
Other
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
Intermediate computer skills
RF Scanners
Proficient MS Office Applications
Language Skills
Mathematical Skills
Other
Strong attention to detail accuracy and accomplish job task in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.
Effective communication skills
PREFERRED QUALIFICATIONS
1-2 years' experience working in a warehouse/logistics/distribution environment
1-2 years' experience working with Warehouse Management Systems (WMS)
PHYSICAL DEMANDS
Occasionally
Frequently
Constantly
Ability to Lift/Carry and Push/Pull
11-20 pounds
Reach above shoulder, squat, or kneel.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.
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DSV Road Transport