In the automotive Sales Associate role (Customer Service Advisor) you'll have a great opportunity to learn the auto services business. This role is responsible for selling tires, tire related services, mechanical services and providing excellent customer service in a retail store. Our Career Road Map Program can prepare you for a Service Manager and/or Store Manager role within the organization. Many of our District Managers and Regional Vice Presidents started out as Sales Associate. National Tire and Battery (NTB) is committed to developing our associates and promoting from within the organization.
NTB operates more than 700 retail service store locations nationally and is experiencing rapid growth which presents advancement opportunities for our associates. NTB is a TBC company. For 60 years, TBC Corporation (TBC) has been one of North America's largest marketers of automotive replacement tires. Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands. TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB, Tire Kingdom, Big O Tires and Midas. TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.
Assist customers in selecting the proper fitment of tires
Inform customers of vehicle inspection findings
Educate customers on schedule maintenance services
Assist Store Manager and Service Manager with operational duties
Deliver professional and courteous customer service
Other duties as assigned
Customer Service Experience
Automotive Sales Experience is a plus
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid Driver's License
Criminal Background Check
Pre-employment Drug Screen
Must be 18 years or older
Medical, Dental and Vision coverage
Company paid short term disability and company subsidized long term disability
Company paid life insurance
401(k) with company match and immediate 100% vesting
Generous paid vacation and paid time off
Company paid ASE Certifications and Career Path Development programs
Flexible spending account
Employee assistance program
Purchasing power program that allows associates with a year of service to make large retail purchases through convenient payroll deduction
Vendor purchase discount program
Employee automotive discounts
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
Nearest Major Market: New Orleans
Job Segment: Medical, Inspector, Payroll, Customer Service, Healthcare, Quality, Automotive, Finance
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