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Customer Service Advisor

Expired Job

Randstad Burnsville , MN 55306

Posted 4 months ago

Customer Service Advisor

job details:

  • location:Burnsville, MN

  • salary:$15 - $18 per hour

  • date posted:Friday, August 31, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_679395

  • questions:melanie.rowe@randstadusa.com952-933-9753

job description

Customer Service Advisor

Do you have one year of recent customer service experience? Do you enjoy providing high level customer service to assist guests in their time of need?

Randstad has partnered with Bosch Service Solutions to help find Call Center Professionals to support the ramp

up of their contact center located in the Southern Metro - a true temp to hire opportunity!

Please Join us for our On-Site Career Expo Friday, September 14th from 12-3 PM. We are located at 12000 Portland Avenue Burnsville, MN 55337. We will be conducting on the spot interviews and serving refreshments and snacks as well. Come check out this amazing opportunity. We look forward to meeting with you!!!

Excellent benefits package that includes medical, dental, vision, 401K and more! Direct hire potential after

90 days!

We are looking for candidates who possess strong communication and customer service skills for our growing

Emergency Response and Concierge Service Center located in Burnsville, MN providing services such as:

TeleService

Stolen Vehicle Recovery

Emergency Request

Automatic Collision Notification

Enhanced Roadside Assistance

Concierge Services

Critical Calling

Door Lock/Unlock

Customer Relations

Hands-Free Calling

Responsibilities:

  • Answering customer requests and inquiries from the BMW, MINI and Rolls Royce Assist customers.

  • Assisting with various customer needs including GPS location tracking, renewing membership subscriptions,

remotely unlocking vehicles, contacting roadside assistance.

  • Documenting customer information

  • Effective internet and search engine use to satisfy customer needs

  • Provide luxury vehicle concierge services including restaurant, hotel recommendations and directions

  • Act quickly and calmly in emergency situations including vehicle collision notifications and effectively

communicate needs to emergency response professionals.

  • Maintain professional communication to both clients and internal team members

  • Ability to handle emergency call situations when necessary

Working hours: 9:00 AM - 6:00 PM

Multiple positions available with a range of skill sets required:

*High School Diploma or equivalent

*1+ years of customer service experience (call center experience preferred!)

*6-12 mos. Exp. working in an emergency response environment such as 911, Fire or Police dispatch desired

  • PSAP experience desired (premium pay with validation of certification)

  • Bi-Lingual a plus! (Spanish/ English or French Canadian/ English - premium pay with validation)

If you or someone you know meets all qualifications listed, please submit a resume

to

APPLY @:

And be sure to come to our Career Expo!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


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Customer Service Advisor

Expired Job

Randstad