Customer Service Administrator

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Job Type

Full-time

Description

Love where you work!

Towne Properties is a leader in the property management industry, voted an employer of choice by our associates year after year. Our team is growing and looking for you!

Consider joining our team as the Customer Service Administrator for our West Cincinnati District Office team in Cincinnati, Ohio.

What you'll do as a Customer Service Administrator:

• Act as a primary point of contact for residents and homeowners in the assigned portfolio.

• Assist Association Managers by providing administrative support such as drafting and typing correspondence, making copies, and filing.

• Resolve customer service issues and provide continuous feedback to the Association Manager.

• Prepare newsletters, mass community mailings, and other clerical items.

• Communicate regularly with Board members regarding project status and pending tasks.

What We Are Looking for in the Right Candidate:

• Minimum one year of experience in customer service and administrative roles.

• Strong written and verbal communication skills.

• Proficiency in MS Office products.

• Experience in writing reports and business correspondence.

• Ability to work effectively in a high-volume, busy office environment with competing demands.

• Holds a valid driver's license, has a reliable vehicle with auto insurance

• Willingness to submit to a drug and background check if offered this position.

Office Hours: Monday-Friday, 8:30 am - 5:00 pm.

Why Towne Properties is a Great Place to Work:

• Competitive pay (up to $19 hourly based on experience) plus bonus potential.

• 401(k) with match, paid holidays, vacation time, and sick/personal time.

• Flexible spending accounts, Medical/Dental/Vision insurance options.

• Award-winning training and development offerings from Towne University.

Through strong performance and Towne University training, associates in this role are preparing to grow into other roles such as:

• Association Manager in Training

• Leasing Professional

• Office Manager

Join our team and grow your career with Towne Properties! Apply today.