Customer Service / Administrative Assistant

Customer Service / Administrative Assistant

36k - 40k + opportunities for bonuses and performance-based incentives!

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others. Moving is stressful - join our team and let's take the stress out of our customers' day.

WHAT WE OFFER

• Competitive benefits package!

• Career advancement opportunities

• Work with a great team!

• NO COLD CALLING - All inbound leads!

RESPONSIBILITIES

• Provide outstanding customer service on all calls and online inquiries - ask open-ended questions to determine customer requirements and expectations

• Recommend moving services and products based on cost, availability, and customer specifications

• Input information into internal move software to provide accurate moving estimates and schedule moves

• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

• Prepare move-related paperwork and documents

• May participate in various marketing activities including networking, direct mail, and charitable move coordination

• All other duties as assigned

REQUIREMENTS

• High school diploma or GED; associate's degree in a related field preferred

• At least 1 year of sales and/or customer service experience

• Excellent customer service skills: effective listening and communication

• Ability to multi-task and enter customer data into move software while on the phone

• Confidence to initiate customer contact and comfortable asking for the sale

• Willing to submit to pre-employment background check and drug screen

• Creative problem solving skills

• Exceptional organization and time management skills

• Strong team player who works productively with a wide range of people and personalities

• Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

• Bilingual is a plus

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Delmar, MD. The employer at this location is JKB Corporation.

Salisbury

We're Hiring!

9154 Ocean Hwy

Delmar, MD 21875

United States

How to get here

410.202.3154

Ready to join the Salisbury team?

Apply Now