Two Men And A Truck Delmar , MD 21875
Posted 1 week ago
Customer Service / Administrative Assistant
36k - 40k + opportunities for bonuses and performance-based incentives!
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others. Moving is stressful - join our team and let's take the stress out of our customers' day.
WHAT WE OFFER
Competitive benefits package!
Career advancement opportunities
Work with a great team!
NO COLD CALLING - All inbound leads!
RESPONSIBILITIES
Provide outstanding customer service on all calls and online inquiries - ask open-ended questions to determine customer requirements and expectations
Recommend moving services and products based on cost, availability, and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
May participate in various marketing activities including networking, direct mail, and charitable move coordination
All other duties as assigned
REQUIREMENTS
High school diploma or GED; associate's degree in a related field preferred
At least 1 year of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Willing to submit to pre-employment background check and drug screen
Creative problem solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
Bilingual is a plus
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Delmar, MD. The employer at this location is JKB Corporation.
Salisbury
We're Hiring!
9154 Ocean Hwy
Delmar, MD 21875
United States
How to get here
410.202.3154
Ready to join the Salisbury team?
Apply Now
Two Men And A Truck