Customer Service Account Manager

Description Job Title: Customer Service Account Manager Robert Half has partnered with an internationally recognized company that is rapidly growing, yet still values their tight-knit community at local headquarters here in Central CT. As part of their expansion, they are currently looking for a dynamic and customer-focused Account Manager to join the Customer Service team. Primary Job Duties & Responsibilities:

• Accurately and timely coordinate all customer orders

• Liaise with sales and product teams to ensure order details are accurate

• Provide prompt updates concerning the status of customer orders

• Coordinate with logistics, warehouses, and carriers to ensure on-time delivery

• Communicate with customers regarding order status, pricing, product information, etc.

• Review and run appropriate reports as required

• Advocate for process improvements This exciting opportunity offers a competitive salary package, comprehensive benefits, state-of-the-art office space, and significant potential for internal growth. They are eager to welcome new members to the team who can work in a fast paced, technically proficient, great attitude and communication skills looking to take the next step in their career. To be considered, please apply today or email your resume to Kelsey.Ryanroberthalf (.com) Requirements

• Minimum of 2 years of experience in a similar role

• Proficiency in Microsoft Excel and Microsoft Office Suites.

• Excellent customer service skills.

• Strong communication skills.

• Detail-oriented and able to manage multiple tasks simultaneously.

• Bachelor's degree or Associates Degree is preferred.

• Ability to work independently and as part of a team.

• Must demonstrate high levels of integrity and personal responsibility. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///www.roberthalf.com/us/en/terms) .